FAQs
Common Questions & Answers
Is Vitals Digital a medical device?
The platform includes software features that may qualify as SaMD depending on configuration.
We operate under a documented clinical-risk process and maintain a regulatory roadmap for
UK/EU deployment.
Can we use our own devices?
Yes. We’re device-agnostic and support common vitals and CGM feeds; we also offer prebundled kits.
Who monitors patients?
Our Derby hub provides 24/7 oversight with defined escalation pathways. We can also train your
team to monitor directly.
How do you reduce alert fatigue?
We provide a wide range of medical services, including general check-ups, diagnostics, preventive care, specialist consultations, and emergency treatments.
What integrations are available?
FHIR-native APIs and connectors for major EHRs; flat-file and SFTP options during
onboarding.
How fast can we pilot?
Typical pilots launch in 4–8 weeks depending on kit logistics and integration scope.
